Player Protections


Effective from Feb 22, 2018.

  1. You must be 19 or older to participate in any games created by woyale. We require players to sign up first with a government issued ID clearly showing name and birthday.
  2. Players identified as underage will forfeit their winnings to our license issuer, Kahnawake Gaming Commission.
  3. In the event of system interruption or loss of connectivity, you can verify if your bet has gone through by visiting https://etherscan.io.
  4. All bets, returns, distributions and rake are verifiable using the methods described in "Verify Bets, Returns and Distributions".
  5. We have published the ABI specification and Opcode of our smart contract. To protect our intellectual property, we are unable to publish the source code. However, you can request our license issuer, or a third party both you and we agree upon, to examine the source code, and compile it into opcode to verify those on Ethereum are true copies of it.
  6. Should you wish to file a complaint or dispute, please write us at thewoyale@gmail.com with your name, Ethereum account number, and details of your complaint. Your complaint will be assigned to a member of our Customer service team. We will endeavour to respond within 24 hours.

    If you are not satisfied with our resolution, you can directly submit your complaint or dispute to Kahnawake Gaming Commission. The contact information of the Commission is:
    Kahnawake Gaming Commission
    P.O. Box 1799
    Mohawk Territory of Kahnawake, Quebec, Canada
    J0L 1B0
    Email: info@gamingcommission.ca
    Tel: +1 450 635 1076

  7. You can set monthly bet limit here.
    1. If within a calendar month, the total wager amount from all your Ethereum accounts registered with us has been equal to or greater than the limit you set, further bets from those accounts in the month will be rejected.
    2. You can increase or revoke the limit after a minimum waiting period of 24 hours from the time of the original request, except when the limit was set to zero (0).
    3. If you have set a monthly limit to zero (0), you may increase or revoke the limit after a minimum waiting period of 6 months from the time of the original request.
    4. The limit will become effective immediately.
  8. Self-assessment of risks: the list below helps you determine if you may need to restrict your play.
    1. You spend longer and longer period of time on woyale.com or similar sites.
    2. You lie about the amount of wagers you put down.
    3. You have hard time concentrating on your work because your mind is preoccupied by “how to make a winning bet”.
    4. You use money needed for paying bills to bet.
    5. You hope the next “big win” will bring your financial condition back in order.
    6. You neglect personal or family responsibilities to “analyzing teams to find a winning bet”.
  9. If you experience gambling problems or are affected by them, please do not hesitate to see help.
    1. Problem Gambling Help line 1-888-795-6111 (free from North America).
    2. GameSense is a helpful and resourceful place to assist you to play responsibly.
    3. Gambling Therapy.
    4. BeGambleAware.